Now that you have decided on the strategy, the audience, channels, and platform, you need to decide how much effort will go into creating the chatbot.
This will depend on the complexity of your chatbot and the type of platform you choose. While creating a chatbot is not a huge undertaking, it is important to take into consideration the effort required to create, deploy, and maintain the bot.
There are a few things to consider when estimating the effort of creating a chatbot.
Before you even begin building your chatbot, you need to do research. You need to analyze your current customer service strategy, decide how you want the chatbot to fit into that strategy, and research what types of questions your customers are asking.
This research will help you create a better bot that serves your customers better.
When you create a chatbot, you may want the bot to have a visual representation. You can create a simple visual bot by creating a character or avatar for your bot.
Alternatively, you can create a more advanced visual bot by creating a 3D or 2D animation for your bot.
There are a few different programming languages that you can use to build your bot. This will depend on the platform you choose.